Quality Management

Quality is an abstract concept. He comes from the Latin and means something like "consistency, characteristics”. For us, this means that we must take into account a multitude of explicit as well as implicit requirements: the legal and normative requirements, the individual needs of our sponsors and, of course, the demands on ourselves.

The following aspects of quality are our highest priority: compliance with ethical standards, current legal requirements and norms, the assurance of credible, valid data, reliable compliance with target dates, and, last but not least, the continuous improvement of our services.

Our quality management system helps us to effectively meet the demands placed on us. Continuous quality checks at every stage of data collection and processing, system- and study-specific audits and standard operating procedures (SOPs) in which we define the quality requirements of our activities, which enable us to monitor them, are part of our system.